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GUIDELINE FILE · 3.1.5 CRYPTOCURRENCY EXCHANGES · The #1 rejection reason for exchange apps

Apple Guideline 3.1.5: the rule that blocks crypto exchange apps

By CexPass · We turn 3.1.5 rejections into submission-ready evidence packs

DIRECT ANSWER

Guideline 3.1.5 requires that a cryptocurrency exchange app be offered by the exchange itself and have appropriate licensing and permissions in every region where the app is available. Since no global crypto license exists, reviewers accept a mapped evidence pack instead: legal opinion letters per jurisdiction, a country availability statement, entity documentation, and Review Notes that tie them together.

The rule, verbatim

APPLE APP REVIEW GUIDELINES — 3.1.5 (VIII) CRYPTOCURRENCIES

Apps may facilitate transactions or transmissions of cryptocurrency on an approved exchange, provided they are offered by the exchange itself… and have appropriate licensing and permissions in the regions where the app is available.

Two tests hide in one sentence: an identity test (the developer account must credibly be the exchange, not an agency or shell) and a jurisdiction test (every storefront must have a defensible legal basis). Most rejections fail the second test — often just by leaving all storefronts enabled.

Why "appropriate licensing" is a trap if you read it literally

There is no license that covers 175 App Store storefronts. Apple knows this. What the reviewer actually needs is the ability to close a checklist item: "developer has demonstrated lawful operation in the regions of availability." That is a documentation problem with three moving parts:

ComponentQuestion it answersWhat satisfies it
EntityWho operates this exchange, and does the developer account match?Corporate documents; developer account held by the operating entity; consistent naming across app, website, documents.
Legal basis per regionWhy is this app allowed to be live in each storefront?License or registration where required; exemption or lawful cross-border access analysis where applicable — stated in a legal opinion letter.
Availability scopeWhere exactly will the app be live?A country availability statement: available / restricted / excluded lists that match the actual App Store Connect storefront selection.

The three ways exchanges fail 3.1.5

Not sure which test you're failing? Send the rejection email — we'll point at the exact gap, free.

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What a passing 3.1.5 evidence pack contains

3.1.5 evidence pack5 items
Legal opinion letter (per target region)Counsel-reviewed statement of the legal basis for the exchange's distribution in each region group.
Country availability statementExplicit storefront mapping — must match the storefront checkboxes in App Store Connect exactly.
Entity documentationRegistry extract, licenses/registrations held, and the link between operating entity and developer account.
App Review NotesOne page the reviewer can act on: who we are, where we're live, why that's lawful, what's attached.
Demo account with full accessKYC pre-cleared, funded for demonstration, reachable from the review team's location.

Template excerpt: mapping a legal conclusion for a reviewer

Review Notes — regional availability section (excerpt)ANONYMIZED

Regional availability. This app is made available only in the storefronts listed in Appendix A (XX regions). Storefronts where the operator has not established a legal basis for offering exchange services are excluded from distribution.

Licensing basis. The operator, ████████ Ltd., holds ████████ registration in ██████ and relies on the exemption and lawful-access analysis set out in the attached legal opinion (Legal_Opinion.pdf, sections 2–4) for the remaining regions of availability.

Attachments. Legal_Opinion.pdf · Country_Availability_Statement.pdf · Entity_Registry_Extract.pdf

Full annotated template available on request — see the Review Notes template page.

Frequently asked questions

Does Apple publish a list of accepted crypto licenses?

No. Apple deliberately keeps 3.1.5 principle-based. Reviewers assess whether the documentation coherently demonstrates lawful operation in the regions of availability, which is why a mapped legal opinion plus availability statement outperforms any single license upload.

Can I just limit my app to one country to pass 3.1.5?

Yes, narrowing storefronts is the fastest way to reduce 3.1.5 surface area, and expanding later is routine. But even a single storefront still needs a defensible legal basis — and Review Notes stating it.

Is 3.1.5 only about exchanges, or wallets too?

The 'offered by the exchange itself' clause targets apps facilitating exchange transactions. Non-custodial wallets face different scrutiny. If your app mixes both, reviewers apply the stricter reading — scope your features and documents accordingly.

What if my exchange has no license anywhere?

That's a structuring question before it's a submission question. Depending on target markets there may be registration, exemption or partnership routes. The diagnosis is exactly what the free rejection-email read covers.

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Last updated: 2026-07-03 · CexPass

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